Terms and Policies
Last revised on March 29th 2020
SERVICE TERMS AND AGREEMENT FOR EVENT RESERVATIONS
This Service Terms and Agreement for Event Reservations (the “Agreement”) is by and between Greek Life Events LLC (“Greek Life Events”) and you (“Client” or “you”).
BY MAKING A RESERVATION, UTILIZING THE EVENT SERVICES, OR OTHERWISE SIGNIFYING YOUR ACCEPTANCE OF THIS AGREEMENT, YOU REPRESENT AND WARRANT THAT (A) YOU ARE AUTHORIZED TO ENTER THIS AGREEMENT FOR AND ON BEHALF OF YOURSELF AND YOUR ORGANIZATION, AND ARE DOING SO, (B) YOU AND YOUR ORGANIZATION CAN LEGALLY ENTER INTO THESE TERMS AND (C) YOU HAVE READ AND UNDERSTAND AND AGREE THAT YOU AND THE ORGANIZATION SHALL BE BOUND BY THE TERMS OF THIS AGREEMENT.
This Agreement governs your procurement of event services (the “Event Services”) provided by an independent third party venders (the “*Vendor* Company”) arranged by Greek Life Events.
You agree that you are fully responsible for the actions of all of your passengers, guests and invitees (collectively, the “invitees”) attending the event provided through GLE (the “Event Services”).
1. RESERVATIONS AND DEPOSIT
Reservations for Event Services may be made electronically through GLE”s website — www.GreekLifeEvents.com (the “Website”) or by phone. Until the reservation is confirmed by GLE in writing (including by email), the reservation is subject to change by GLE.
Greek Life Events is not responsible for any confirmation of your reservations that is lost or otherwise not received when booking via the internet. If your spam blocker is on, a confirmation may not get through. It is your responsibility to call and get a confirmation email when booking via the internet.
All reservations that are more than thirty (30) days from the scheduled date of service (the “Date of Service”) require a deposit of at least thirty (30) percent. Greek Life Events shall confirm the amount of the deposit at the time Client makes its reservation. A deposit of the full estimated cost of the Event Services (the “Estimated Cost”) is required for all reservations made less than thirty (30) days prior to the Date of Service.
Payment of the full Estimated Cost is due no later than thirty days prior to the Date of Service.
If you fail to timely pay any deposits or Estimated Costs or any other amounts owed to GLE as and when required in accordance with this Section 1, (a) you hereby authorize Greek Life Events to, and GLE may in its sole discretion, initiate entries to your check/savings account and/or credit card at the financial institution provided by you at the time of reservation for the payment of any such deposits or Estimated Costs and (b) your reservation may be cancelled in the sole discretion of GLE.
Client may change a reservation subject to (a) the availability of the required Event Services as proposed by the changed reservation, (b) payment of the applicable fee as determined by Greek Life Events in its sole discretion and (c) the approval by GLE in its sole discretion.
Subject to the foregoing, all reservations are final and all payments and deposits are non-refundable.
2. CANCELLATIONS AND REFUND POLICY
(a) SUBJECT TO THE FOREGOING, ALL DEPOSITS AND OTHER PAYMENTS ARE NON-REFUNDABLE EXCEPT TO THE EXTENT APPROVED BY GREEK LIFE EVENTS IN ITS SOLE DISCRETION.
Any cancellation made more than fourteen (14) days before the Date of Service will be subject to a charge equal to the amount of payments and deposits. Any cancellation made within fourteen (14) days will result in a charge equal to 100% of the contracted for amount.
In certain specific circumstances, GLE may in its sole discretion refund some or all of a deposit or the Estimated Costs that have been paid by you if a Service Event procured by you for Event Services cancels or breaches its obligations under this Agreement to provide the Event Services (a “Performance Failure”). Any such Performance Failure shall not affect, and there shall be no refunds of any sort, in connection with any Event service not affected by a Performance Failure that you may have charted for Event Services under this Agreement. You shall remain fully responsible and liable for all deposits, the Estimated Costs and all other amounts due under this Agreement for any such other Event Service and Event Services in accordance with the terms of this Agreement.
(b) If you want to cancel your reservation, you shall send written notice to: firstname.lastname@example.org
(c) You agree to pay any cancellation or change fees that you incur. Any charge associated with a cancellation is final and not transferable to future or alternative services.
3. RATES AND PAYMENT
(a) All advertised rates are subject to change without notice and may be increased at any time by Greek Life Events in its sole discretion.
(b) The rate quoted for the Event Services is an estimate based on the information that you provided to GLE in connection with your reservation. There may be additional charges including for taxes, credit card processing fees, damage to the event sites, injury to the driver, overtime (i.e., exceeding the time of your reservation), traveling further than originally requested and clean-up that requires a greater than normal amount of time and material necessary to clean the venue properly (“Excessive Cleaning”). The fee for Excessive Cleaning shall be determined by GLE in its sole discretion but the minimum fee is $550.
(c) Client shall reimburse GLE directly for any other expenses incurred in connection with the provision of the Event Services.
(d) You hereby authorize Greek Life Events to initiate entries to your check/savings account and/or credit card at the financial institution provided by you at the time of reservation, and, if necessary, initiate adjustments for any transactions credited or debited in error or additional charges. This authority remains in effect until GLE is notified in writing to cancel it. To cancel such authority, you shall provide written notice to GLE no less than thirty (30) days prior to the effective date of such cancellation. GLE may attempt multiple smaller transactions if your financial institution declines large transaction attempts.
You agree that if any attempt to charge a credit or debit card is declined at any time, then GLE may terminate the option to pay by credit or debit card. If GLE terminates this option, then all remaining payments shall be made via check or electronic wire transfer. If you refuse to pay the remaining balance via check or wire then your reservation(s) will be cancelled and you will be subject to the cancellation charges set forth in Section 2.
You agree that Greek Life Events shall ask, at it’s discretion, for all total payments exceeding $5,000 to be made via check or electronic wire transfer. Refusing to pay via check or electronic wire transfer does not nullify this agreement and shall not relieve you of cancellation charges as set forth in Section 2.
(e) You agree not to dispute any fees or charges in connection with the Event Services that were otherwise made consistent with the terms of this Agreement, including cancellation fees, warranties, dispute resolution, the Waived Conditions and any other risks for which GLE has disclaimed responsibility or any claims that you have waived (the “Improperly Disputed Amounts”). If you dispute any such fees or charges, then GLE shall have the right to charge you, and you shall pay, any related fees charged by any financial institution involved with the dispute, any attorneys’ fees and expenses and court or arbitration costs associated with enforcing and collecting payment any such fees or charges and any other damages suffered by GLE related to or arising from the Improperly Disputed Amounts.
(f) It is a violation of law to place a reservation in a false name or with an invalid credit card number with the intent to defraud. Please be aware that even if you do not give Greek Life Events your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law. Accordingly, if you knowingly input false information in a reservation form, including someone else”s name, e-mail, address, physical address, phone number, random or made up name, address, e-mail, or phone number, you agree to fully indemnify and be liable to GLE and its affiliate companies, for an amount of $10,000 to each company involved, plus any attorneys’ fees and expenses and court or arbitration costs.